Question 1

How does the cloud compilation work?

Accepted Answer

Once you purchase a subscription and enter your MT5 account number in your Dashboard, our dedicated Windows Cloud Service dynamically modifies the source code of the EA and runs the MetaEditor compiler. This ensures the output .ex5 file is totally unique and locked securely to your account for maximum performance without lag-inducing web-requests.

Question 2

What do I need before I buy?

Accepted Answer

A MetaTrader 5 account with your preferred broker. GoldBot cannot be installed on MT4 or other trading platforms, and your broker time must be set to GMT+3 for licence locking.

Question 3

Does GoldBot work on Android, iPhone or tablets?

Accepted Answer

No. GoldBot is an Expert Advisor for the desktop MetaTrader 5 terminal, which runs on Windows, ideally on a VPS. The MT5 mobile apps can't run Expert Advisors, but you can sign in to the same account in the app to watch your positions and trade history while the EA runs on your PC or VPS.

Question 4

How quickly is my robot ready?

Accepted Answer

Your dashboard access is created as soon as checkout completes. Once you enter your MT5 account number, your personalised build compiles in under 15 seconds, and installing it in MT5 takes a couple of minutes.

Question 5

Which robot should I choose?

Accepted Answer

MultiRange robots trade several gold session ranges a day; Breakout robots trade one. Compare them side by side in the catalog, or start with a trial.

Question 6

Can I use the EA on multiple accounts?

Accepted Answer

Each subscription tier typically ties to one MT5 account to prevent unauthorized distribution. However, you can change your registered MT5 Account ID from the Dashboard up to 2 times a month.

Question 7

What happens when my subscription expires?

Accepted Answer

The EA checks its embedded expiration date locally on instantiation. Once the date passes, the EA will stop opening new trades.

Question 8

Can I get lifetime access or the source code?

Accepted Answer

Yes. Lifetime and lifetime-plus-source licences are arranged directly rather than through checkout.

Question 9

Is there a free trial?

Accepted Answer

Yes. PrecisionTrader has a 3-day free trial with no card. A trial can only be linked to an MT5 account that has never been used with a GoldBot licence, free or paid.

Question 10

How do I pay?

Accepted Answer

Checkout hands you to Paygate.to, which securely processes your crypto or fiat payment. Your licence is created automatically once the payment clears.

Question 11

Do plans renew automatically?

Accepted Answer

Plans auto-renew unless cancelled. Lifetime passes are a one-time payment.

Question 12

What is the refund policy?

Accepted Answer

If the EA hits a stop loss within the first 14 calendar days after purchase, the robot price is refunded in full. Send your purchase email, order details and MT5 proof of the stop loss within that window. Other requests are reviewed case by case.

Question 13

Does GoldBot handle Prop Firm rules?

Accepted Answer

Yes! With our Smart Hedging Mode and Global Liquidity Guard avoiding high-impact holidays, GoldBot is heavily optimized for Prop Firm passing and long-term funding.

Question 14

Does GoldBot trade on bank holidays?

Accepted Answer

No. UK, US, DE, FR and IT holiday conditions are screened automatically so the EA stays away from thin, distorted sessions.

Question 15

Where can I get a prop firm account?

Accepted Answer

ForRealFunding is our partner prop firm: create an account with 50% off using the code GOLDBOT, or go straight to its checkout for the 5k one-step challenge, listed at $9.99. The firm sets its own prices and terms and can change them, and every prop firm sets its own rules on EAs, so read them before you attach a robot to one of its accounts.

Question 16

Are profits guaranteed?

Accepted Answer

No. Trading leveraged products such as gold carries a high level of risk, and past performance does not guarantee future results. Only trade with capital you can afford to lose.

Frequently Asked Questions

Getting started

Licences & accounts

Billing & refunds

Trading & risk

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